POLICIES
Returns & Shipping
Returns
- Window: 14 days from delivery for unused items in original packaging.
- Process: Contact support@eiremore.com with your order number to receive instructions and a return label (where available).
- Condition: Items must be unworn, unwashed, with tags attached. Final-sale items are not returnable.
- Refunds: Processed to the original payment method after inspection (usually 5–10 business days).
Shipping
- Dispatch: Orders ship within 1–2 business days.
- Transit times: Domestic 2–5 business days; international 5–14 business days depending on region.
- Costs: Calculated at checkout. Duties/taxes may apply for international orders.
- Tracking: Tracking details are emailed after dispatch.
- Support: For delivery issues, email support@eiremore.com.
FAQ
How do I start a return?
Email us at support@eiremore.com with your order number and reason. We will share a return label or instructions based on your region.
How long do refunds take?
Refunds are issued to the original payment method within 5–10 business days after we receive and inspect the items.
Do you ship internationally?
Yes. Transit times and costs vary by region; duties/taxes may apply depending on destination.
How can I track my order?
A tracking link is sent via email after dispatch. You can also contact support@eiremore.com if you need help.